Privacy Policy

Stax of Wax

Privacy Policy — Stax of Wax
Last updated: 2024

Introduction
Stax of Wax (“we”, “us”, “our”) operates https://staxsofwax.com. This Privacy Policy explains how we collect, use, disclose and protect personal information you provide when you contact us via the website. We aim to keep this policy short and easy to understand.

Information we collect

  • Information you provide via the contact form: name, company name, email address, telephone number (optional), and the message you send.
  • We do not collect payment information, order histories, or customer accounts on the site.

How we use your information
We use the contact information you provide only to:

  • Respond to your inquiry or request;
  • Provide information about our wholesale wax products and services when requested;
  • Comply with legal obligations or protect our rights if necessary.

Legal basis (where applicable)
If you are in the European Economic Area (EEA), our legal basis for processing your personal data is:

  • Your consent when you submit the contact form; and/or
  • Our legitimate interests in responding to inquiries and conducting our business.

Sharing and disclosure
We will not sell or rent your personal information. We may share your information only:

  • With service providers who process data on our behalf (for example, website hosting or email delivery providers). These providers act only as processors and are contractually bound to protect your data; or
  • If required by law, regulation, or court order; or to protect the rights, property, or safety of Stax of Wax and others.

Cookies and tracking
We do not use advertising or marketing cookies. We do not use third‑party advertising/tracking services. The website may use strictly necessary cookies required for basic site function (if any). If any non-essential cookies are introduced in the future, we will update this policy and obtain consent where required.

Data security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure or destruction. However, no internet transmission or electronic storage is completely secure — we cannot guarantee absolute security.

Data retention
We retain contact form data only as long as necessary to respond to your request and for a limited period afterwards for recordkeeping and legal compliance (typically up to 3 years unless a different retention period is required by law).

Your rights
Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction or deletion of your personal data;
  • Request restriction of processing or object to processing;
  • Request portability of your data;
  • Withdraw consent where consent was the legal basis for processing.

To exercise these rights, or if you have questions or complaints about our handling of your data, contact our Data Protection Officer (DPO) at: contact@staxsofwax.com

Complaints
If you are located in the EEA and believe your data protection rights have been violated, you may also lodge a complaint with your local supervisory authority.

Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last updated” date.

Contact
For questions about this Privacy Policy or to exercise your data rights, please contact:
Email: contact@staxsofwax.com

Thank you for contacting Stax of Wax.

Back to home